Skip to main content
Question

Trouble getting into any figma board

  • October 31, 2025
  • 1 reply
  • 19 views

Unknown user

I am having trouble getting into any figma board and when I try to get into the board it starts to load but then stops in the same place I can not do anything to fix this but I can get into the website just fine, is there a way I canj fix this?

1 reply

Tom Reem
Figmate
  • Figmate
  • November 1, 2025

Hey there ​@Unknown user — sorry to hear you’re running into trouble accessing your boards. I just tested a few files (both Figma Design and FigJam) and everything looks to be working normally at the moment.

To help narrow things down a bit more, could you please check the following?

  1. Browser access: If this is happening in your browser, make sure it meets the system requirements for Figma.
  2. Desktop app: If you’re using the Figma Desktop App (or able to give it a try to see if it works any better), confirm you’re running version 125.9.10 or later.
  3. Recreate the issue: If neither of the above clears things up, please share the exact steps leading up to the issue — including which product you’re in and any error messages that appear.
  4. Quick reset: These troubleshooting steps often resolve access problems like this right away: Troubleshooting checklist → Try these quick fixes.

Let me know how it goes once you’ve tried those — happy to dig in further if it’s still blocking you. 🙏🏻