Skip to main content
Question

Transferring ownership - instructions don't apply to my settings

  • November 8, 2024
  • 1 reply
  • 36 views

Tami_McLaughlin_Trummel

I am trying to switch the team ownership from my current email to my new email. I have made my new email a “member”, but still not seeing how to change ownership. None of the instructions on this page align with what I’m seeing in my admin.
Yes, I’m logged in as the owner. Yes, it is a paid account (professional team). No, I’m not a student. Yes, I looked at the other similar questions, but still didn’t see a solution. Please help. Thanks in advance.

This topic has been closed for replies.

1 reply

y_toku
Figmate
  • Community Support
  • 2544 replies
  • November 11, 2024

Hi there,

Thanks for reaching out. If you’ve followed the steps and it’s still not working, please feel free to contact our support team for further assistance:
https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714

Our support team can help!

Thanks,
Toku