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Russell Johnson
Russell Johnson
New Member
Jun 5, 2025 4:29 PM UTC
Solved

Transferring a project to a different organization

we have a client that wants us to transfer an entire project including all versions / libraries / comment threads over to their account. seems easy to do within an organisation - less so between organisations.

exporting the file and re-opening it and saving it on their side is not an option at this point.

any help greatly appreciated.

This topic has been closed for replies.
djv
djvSolution
Community Support
Jun 5, 2025 11:54 PM UTC

Hi ​@Russell Johnson, thanks for reaching out! 

You definitely can transfer a project to a different organization, but it does require a few more steps. 


There are three steps to transfer a project:

  1. The recipient chooses a location for the project
  2. The sender makes a transfer request
  3. The recipient accepts the transfer request
     

The client will actually be the one to choose a location for it and initiate a transfer request. As the recipient of the transfer request, you’ll just need to accept. Full details on how to accomplish this is linked in each step above, but please let me know if you have any further questions. 

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2 replies

djv
Figmate
djvSolution
Community Support
Jun 5, 2025 11:54 PM UTC

Hi ​@Russell Johnson, thanks for reaching out! 

You definitely can transfer a project to a different organization, but it does require a few more steps. 


There are three steps to transfer a project:

  1. The recipient chooses a location for the project
  2. The sender makes a transfer request
  3. The recipient accepts the transfer request
     

The client will actually be the one to choose a location for it and initiate a transfer request. As the recipient of the transfer request, you’ll just need to accept. Full details on how to accomplish this is linked in each step above, but please let me know if you have any further questions. 

Russell Johnson
Russell JohnsonAuthor
New Member
Jun 6, 2025 11:32 AM UTC

thanks for the swift reply

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