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Trackpad, MacOS: Palette and sliders issue

  • November 22, 2023
  • 4 replies
  • 347 views
Dmitry_Mezenin

Recently (after a Figma or MacOS update, can’t say for sure) Trackpad started working strangely. If I do Drag outside the sliders (or color paletter) and then go back, UI thinks I have still pressed trackpad and moves the position of picker. This is annoying. Previously when dragging the cursor outside the slider (or palette) this didn’t happen and you had to click to select a position again.

https://youtu.be/HzSpMJmqdcs — screen record.

p.s. I have a Magic Trackpad 3 with a Macbook Air M2 and the exact same problem on another Macbook Air M1 on the built-in trackpad.

Best answer by Ryan_52

Hi everyone, thank you for reporting this. We are pleased to inform you that the fix has been successfully released!

Please refresh Figma to ensure that you are using the fixed version.

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    4 replies

    Celine_D
    Figmate
    • Celine_D
    • Community Support
    • 3381 replies
    • November 29, 2023

    Hey Dimtry,
    Thanks for flagging this. We are not aware of this issue, would you mind reaching out directly to the support team with your screen record by filling a form here? : https://help.figma.com/hc/en-us/requests/new They can investigate it further. Thank you!

    V

    I’m having the same exact issue! And it only started happening recently. It makes it hard to select any grey tints that run along the edge of the color picker box. Any solutions?

    Mikhail_Segeda
    Dmitry_Mezenin
    2 people like this
    • Mikhail_Segeda
      Mikhail_Segeda
    • Dmitry_Mezenin
      Dmitry_Mezenin
    Celine_D
    Figmate
    • Celine_D
    • Community Support
    • 3381 replies
    • December 8, 2023

    Hi everyone,
    After checking internally, I confirm this is a bug. I’ve flagged to our team, our engineering team are still investigating this issue - while I cannot set an ETA yet for the fix at this time. Thanks for your patience in the meantime!

    Dmitry_Mezenin
    1 person likes this
    • Dmitry_Mezenin
      Dmitry_Mezenin
    Ryan_52
    Figmate
    • Ryan_52
    • Technical Quality Specialist
    • 382 replies
    • Answer
    • January 10, 2024

    Hi everyone, thank you for reporting this. We are pleased to inform you that the fix has been successfully released!

    Please refresh Figma to ensure that you are using the fixed version.

    Mikhail_Segeda
    Celine_D
    Dmitry_Mezenin
    3 people like this
    • Mikhail_Segeda
      Mikhail_Segeda
    • Celine_D
      Celine_D
    • Dmitry_Mezenin
      Dmitry_Mezenin

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