Hello Figma Support Team,
I have reviewed the breakdown you sent, and I find it completely absurd and unacceptable. You are charging me an exorbitant amount of $379.32 USD, which includes over $280 in supposed "AI credits" and pay-as-you-go add-ons that I never consciously authorized.
This automated billing model is an opaque trap for users. I am not willing to tolerate surprise charges that spiked on their own without clear on-screen warnings. I need this resolved and a full refund issued immediately.
Given this abuse, my relationship with Figma is canceled permanently, and my card is already blocked for security.
I demand a response and confirmation of my money being returned right now.
Sincerely,
Lizbeth Rivas