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March 23, 2023
Question

The screen on my iPhone goes black when I mirror with the iOS Figma app

  • March 23, 2023
  • 16 replies
  • 2220 views

The following procedure:
I go into the Figma app and mirror my project that I have opened in the Chrome browser. It works perfectly, the screen I selected in the browser is mirrored on the iPhone.

However, as soon as I switch the iPhone to standby (iPhone screen off) and go back to the Figma app, which remained open, the screen in the app turns black. So I have to leave the screen in the app again and restart the mirroring. Every time from scratch. This is very annoying. Am I using the product incorrectly or do we have a bug here?

iPhone XS iOS 15.4.1

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16 replies

Jeroen1
December 8, 2023

Hi team Figma. still no solution? This is truly core functionality… it hurts.

December 17, 2023

Happening to me too. The only solution is to close Figma and re-open the prototype. Using the latest version of iOS.

January 17, 2024

Same for me, can’t test my mobile prototypes in my UX research works. Highly annoying

March 11, 2024

I looked for this on various websites including youtube and solved it using to nerve-wracking a black iPhone screen. but there are a few things you can try to fix it:-
1. Is it Out of Power?:- This might seem obvious, but a simple dead battery can cause a black screen. Plug your iPhone into a charger and wait at least 30 minutes. If it turns on, the problem is likely a drained battery.
2. Force Restart:- A forced restart can often resolve temporary glitches that might be causing the screen to stay black. Here’s how to do it depending on your iPhone model:-

  • iPhone 8 or later and iPhone SE (2nd and 3rd generation): Press and quickly release the Volume Up button, then the Volume Down button, and finally press and hold the Side button until you see the Apple logo.

  • iPhone 7 or iPhone 7 Plus: Press and hold both the Side button and the Volume Down button until you see the Apple logo.

  • iPhone 6S or earlier and iPhone SE (1st generation): Press and hold both the Home button and the Top (or Side) button until you see the Apple logo.

3. Clean the Charging Port:- Sometimes, dust or debris in the charging port can prevent a proper connection. Try gently cleaning the port with a compressed air can.
4. Look for Physical Damage:- If your iPhone has been dropped or suffered any water damage, the screen might be malfunctioning due to hardware problems. In this case, it’s best to consult Apple Support or a certified repair service.
5. Update iOS:- An outdated iOS version can sometimes cause display issues. Back up your iPhone and then update to the latest version of iOS (Settings > General > Software Update). More assistance below.

tomhoodjs
New Participant
July 16, 2024

There are a few reasons why you might be experiencing a black screen on your iPhone. Here are some steps you can try to fix it:-
1. Charge Your iPhone:- A black screen could simply indicate a dead battery. Connect your iPhone to a power source using a reliable cable and power adapter. Leave it charging for at least 30 minutes. If the battery is drained, you might not see the charging indicator right away, but give it time to power up.
2. Force Restart Your iPhone:- A forced restart can sometimes resolve minor software glitches that might be causing the black screen. The method for force restarting depends on your iPhone model.
3. Check for Physical Damage:- If your iPhone took a recent fall or got wet, the black screen could be due to physical damage. Look for any cracks on the screen or signs of water damage. In this case, you might need to take your iPhone to a professional for repair.
4. Software Update:- Outdated iOS software can sometimes cause unexpected behavior. Connect your iPhone to your computer and try updating it to the latest version using iTunes or Finder.

GG11
October 28, 2024

Was that solved for you guys? I started a project a couple weeks ago, still the same error. And btw - i don’t think anybody was talking about a iphone black screen. it is a Figma-app black screen. @tomhoodjs
I can still leave the app and restart it, but it is very annoying doing that 100+ times a day.