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Dhyemersson
February 8, 2024
Question

The discussion revolves around my decision to cancel my Figma Professional plan due to insufficient assistance from the dev mode, shortly after purchasing it yesterday

  • February 8, 2024
  • 1 reply
  • 281 views

I want to cancel my Figma Professional plan because the dev mode is not assisting me as expected, considering I just purchased it yesterday. I would like to refund the product.

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1 reply

ksn
Figmate
Community Support
February 9, 2024

@Dhyemersson Any type of personal billing (refunds, subscription cancellations, etc.) or account inquiries need to be addressed by our support team via email.

It looks like you’ve already been contact with an agent. If you haven’t already, please make sure to review their response and reply.