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Nana7
Nana7
September 2, 2024
Question

The account is not updated and a yellow error is displayed

  • September 2, 2024
  • 1 reply
  • 34 views

Greetings and respect
We have been facing problems in our team for a long time because we can’t work with the new features of Figma despite the payment we are making and we are getting a yellow error. Please follow up, I didn’t expect it to take so long!

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1 reply

Figmate
Junko3
Figmate
September 2, 2024

Hi @Nana7, Thank you for taking the time to reach out us about this! Sorry to hear that you experienced this error and for any inconvenience this may have caused.

I see your ticket regarding this in our backend, and I’ve flagged it to our support team to ensure you receive assistance for this matter. The team will get back to you soon.

Thanks for your patience and understanding in the meantime.

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