Hi, I’m using a Figma Education account and linked a FigJam assignment in Google Classroom.
On desktop, students can open and submit the assignment normally, but on iPads and Android tablets they cannot open it properly.
Some devices ask for repeated login authentication, and others say the account is already registered but still don't load the file.
I also checked the support request page, but I cannot submit a ticket because my account type doesn’t allow direct support.
Could you help clarify:
1. Is this a known limitation for Education accounts on mobile devices?
2. Are there specific browser or login settings required for iPad/Android?
3. Is there a workaround for students to open and submit FigJam assignments on tablets?
Thank you.