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Jessica17
Jessica17
July 8, 2024
Solved

Student Trial Ran Out before I could complete my course

  • July 8, 2024
  • 3 replies
  • 224 views

I’m so frustrated what to do. My student licence ran out before I could complete my Coursea Course. I’m dyslexic and was stuck on how to order my layers on the artboard and now my student trial has completely timed out and I can’t complete my course without it. I don’t know how to resolve this. Please can someone help x

This topic has been closed for replies.
Best answer by djv

Hey @Jessica17, thanks for reaching out and sorry for the delayed reply!

We’re not set up for immediate one-on-one support here on the forum, but you should be able to just re-verify your student status to regain access:

Figma Learn - Help Center

If you have any additional issues, please feel free to reach out to education@figma.com.

3 replies

djv
Figmate
djvAnswer
Community Support
July 24, 2024

Hey @Jessica17, thanks for reaching out and sorry for the delayed reply!

We’re not set up for immediate one-on-one support here on the forum, but you should be able to just re-verify your student status to regain access:

Figma Learn - Help Center

If you have any additional issues, please feel free to reach out to education@figma.com.

KennLucas
KennLucas
July 24, 2024

They JUST started using this line. This is the new standard of support.

djv
Figmate
djv
Community Support
July 24, 2024

I understand the frustration, @KennLucas, but it’s the truth. My team has been trying to work through backlog, since Config 2024 ended last month, and I’ve been trying to keep things transparent in the community.

Historically, the forums have always been primarily run by the community. Figma users helping other users. My team here is just to help moderate and provide guidance when/if possible.

Immediate one-on-one support for certain topics, especially Billing and Account management will always be best working with the support team directly.

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