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Question

Stuck in Figma verification flow

  • April 5, 2024
  • 2 replies
  • 351 views

Hi! A work colleague of mine, that I’m mentoring, needs to create a Figma account using her work e-mail, but I couldn’t get around the security team to allow her work e-mail to receive e-mails from outside of work domains.

Is it somehow possible for her to create a Figma account using work e-mail, considering the context?

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2 replies

ksn
Figmate
  • Community Support
  • April 8, 2024

Hey @Francisco9! I’m not sure if there will be a way to bypass this. I do want to preface that there may be limits on options, but I’d also recommend reaching out to our support team to see if they have suggestions.

You can reach out to them by emailing support@figma.com or filling out this form: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714


  • Author
  • April 9, 2024

Thanks! I’ve filled out the form asking for help.