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Question

Smart animation - Issue after latest update version 116.17.13

  • April 25, 2024
  • 2 replies
  • 134 views

Did anyone facing serious glitch in animated elements in Figma after the latest update, Especially smart animation?

This topic has been closed for replies.

2 replies

y_toku
Figmate
  • Community Support
  • April 26, 2024

Hi there,

Thanks for reaching out. It doesn’t seem there’s an ongoing issue around smart animation. Could you try the troubleshooting below?

  • Close any Figma tabs you’re not using
  • Browser : Force-quit and open Figma in a new browser window.
  • Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.

If the issue still continues, could you reach out directly to the support team with a copy of your file: https://help.figma.com/hc/en-us/requests/new?

Please make sure you use the email associated with your Figma account, include links to the file in question, and share access with support-share@figma.com. Don’t worry, inviting us to view your file won’t impact your billing.

Thanks,
Toku


  • Author
  • June 10, 2024

Thank You @y_toku