Seeking Urgent Assistance: Multiple Support Tickets Unresolved regarding

yes this is the most common issue and support team isn’t responding on that issue i’m also stuck here 

Hi there,

I understand you're both experiencing issues with unexpected charges and are awaiting a response from our support team.

I was able to locate both of your support tickets and can confirm they are in the correct queue. For security and privacy reasons, we cannot handle billing issues directly in the public forum.

However, I have personally added a note to both of your tickets to increase their visibility and priority with our support team.

For ​@Product Team : I noticed you have two tickets for the same issue. I've added a note to your ticket, which is #1824885.
For ​@g0urav : Your ticket number is #1824924.

I'm going to close this topic for now to keep all communication in one place. A member of our team will reply to you directly through your support ticket's email thread as soon as they have an update.

If you have any further questions or additional information to add, please feel free to reply directly to that specific email thread.

In the meantime, these help articles might provide some useful context:

• There are additional charges in my Figma bill
• Manage billing on the Professional plan

Thanks,