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Heidi Eyster
Heidi Eyster
New Member
October 13, 2025
Question

School Connection

  • October 13, 2025
  • 1 reply
  • 51 views

We were working with someone at Figma to get full access for our teachers and students, but she is no longer getting back to us so we can't move on.  Does anyone have a contact to get this moving?  I tried the Support Center and the Chat, but I am getting nowhere.  I don’t want to start over.  We already had the Education Order Form completed and signed.

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    1 reply

    ksn
    Figmate
    ksn
    Community Support
    October 13, 2025

    Hey ​@Heidi Eyster - I’m so sorry for the delay in communication. I saw that you have 2 tickets currently, and I’ve reached out to our education team directly to escalate. 

    Figma is observing a holiday today, but someone should be in touch ASAP. I will check in with you here again once I’ve gotten an update on my end as well.

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