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Anil_Turk
December 8, 2023
Question

Restore Team

  • December 8, 2023
  • 1 reply
  • 151 views

Hello everyone, there was a problem yesterday and the Team section was deleted.

Our owner account has started the restoration process. But some of our work did not come back.

Does anyone have information about this problem?

Screenshot 2023-12-08 at 3.21.51 PM

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1 reply

Celine_
Figmate
Celine_
Community Support
December 8, 2023

Hey there! Sorry to hear this is happening.
Can you try to check your version history (if you miss some data into your files)? You may be able to restore a previous version if this can help: https://help.figma.com/hc/en-us/articles/360038006754-View-a-file-s-version-history#h_01HAW5W5YMRQRYGJMX4KGC7MEQ

If there are some files missing, I’d also recommend you to reach out to the support team so they can investigate it by filling a form here: https://help.figma.com/hc/en-us/requests/new
(If you have files that are missing data, be sure to include a link to the file, and share it with support-share@figma.com so they can take a closer look.) Thank you!

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