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Restore files from a deleted member

  • May 8, 2023
  • 2 replies
  • 634 views

David_Efde1

I worked as UX designer with a company for 11 months. I used their Figma company account. But as freelancer I also have my own account. Something went awefully wrong. Because when I was working on my own freelancer projects on my own account, I thought I was working on my own account. But probably I was working on their account.
Because now I finished my job they deleted my account and now suddenly my own freelancer files are gone. I cannot say how this could happen because every time I switched from company to my own account. Now I lost all my designs and other creative work.
Who can help!

Best answer by djv

Hey @David_Efde1,

Sorry to hear this happened! Please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

This topic has been closed for replies.

2 replies

djv
Figmate
  • Community Support
  • 5237 replies
  • Answer
  • May 8, 2023

Hey @David_Efde1,

Sorry to hear this happened! Please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new


David_Efde1
  • Author
  • 1 reply
  • May 9, 2023

Thanks! I sent them a request mail