Resend the recovery file email

Question

Hi, i’ve deleted a personal project from Figma and i tried to do the recovery process, but i’ve change my account email recently and i cannot access the old email anymore, could you please resend me the email of recovery of projects?
I just need the recovery email from this team (324116833’s team) for my new email

ksn · Answer

Hey @Luana1 - happy to help get this situated.

Because this issue involves your account and personal team, I am unable to assist directly via the forum. There are some security checks that have to completed in order to move forward.

I saw you filed a support ticket, so I escalated that on my end – someone should be in touch soon. Thank you for your patience.

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