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Hamdan Shahid
Hamdan Shahid
New Member
December 11, 2025
Question

Requesting to Recover Permanently Deleted Figma File from Trash

  • December 11, 2025
  • 4 replies
  • 197 views

Hi Figma Support Team,

 

I by mistake deleted a file and then also “permanently deleted” it from trash. It’s extremely unfortunate as it was my mistake completely but it had my years of work and specially in past 2 months I did a lot in the file. I really need your help in recovering it from your servers please.

 

I already raised a case on https://help.figma.com/hc/en-us/requests/1638104 and am waiting for a feedback.

 

Case ID: #1638104

 

File Information

 

File Name: Ozelu Development

Date & Time Deleted: 12th December 2025 around 1:20am Gulf Standard Time

 

URL Links to the File:

 

Below are the URL links I am getting from my browser history and the file I believe was called “Ozelu Development”

 

figma.com/design/jO2qzbZAYJJTFiHPkY1A1v/Ozelu-Development?node-id=5294-289&t=SvO89SWXqx6X4LVZ-0

figma.com/design/jO2qzbZAYJJTFiHPkY1A1v/Ozelu-Development?node-id=5294-289&t=SvO89SWXqx6X4LVZ-0

 

Your support would be highly appreciated please !!

 

Thank you !

 

Regards,

Hamdan Shahid

    This topic has been closed for replies.

    4 replies

    Hamdan Shahid
    Hamdan ShahidAuthor
    New Member
    December 11, 2025

    Hello Figma Support Team,

     

    I urgently need help with this so if you can please have a look at the Question above --- Tagging ​@Celine_  ​@djv  ​@Gayani_S for your support please !!

     

    As the file was just deleted an hour ago, hopefully it can be recovered from the backup servers

    djv
    Figmate
    djv
    Community Support
    December 11, 2025

    Hi ​@Hamdan Shahid, thanks for reaching out and looping me in to help! 

    I understand the urgency to get the files restored as quickly as possible, but I am not able to help with File management here on the forum.


    That said, I’ve also escalated your open ticket #1638104 with the support team to assist, if you’re unable to restore the files on your own. 

    Hamdan Shahid
    Hamdan ShahidAuthor
    New Member
    December 11, 2025

    Thankkkk youuuuuu soooooo much for replying and yes Miriam solved the issue and was able to restore my file 

     

    Thankkkkk youu so much all for the support, I understand it was my mistake and will be careful in future !!

     

    This case can be closed as “solved” !!

      djv
      Figmate
      djv
      Community Support
      December 11, 2025

      Glad to hear Miriam was able to help you out, ​@Hamdan Shahid! 

      Please let us know if we can assist with anything else. 

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