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Question

Requesting to Recover Permanently Deleted Figma File from Trash

  • December 11, 2025
  • 4 replies
  • 24 views
Hamdan Shahid

Hi Figma Support Team,

 

I by mistake deleted a file and then also “permanently deleted” it from trash. It’s extremely unfortunate as it was my mistake completely but it had my years of work and specially in past 2 months I did a lot in the file. I really need your help in recovering it from your servers please.

 

I already raised a case on https://help.figma.com/hc/en-us/requests/1638104 and am waiting for a feedback.

 

Case ID: #1638104

 

File Information

 

File Name: Ozelu Development

Date & Time Deleted: 12th December 2025 around 1:20am Gulf Standard Time

 

URL Links to the File:

 

Below are the URL links I am getting from my browser history and the file I believe was called “Ozelu Development”

 

figma.com/design/jO2qzbZAYJJTFiHPkY1A1v/Ozelu-Development?node-id=5294-289&t=SvO89SWXqx6X4LVZ-0

figma.com/design/jO2qzbZAYJJTFiHPkY1A1v/Ozelu-Development?node-id=5294-289&t=SvO89SWXqx6X4LVZ-0

 

Your support would be highly appreciated please !!

 

Thank you !

 

Regards,

Hamdan Shahid

4 replies

Hamdan Shahid
  • Hamdan Shahid
  • Author
  • New Member
  • December 11, 2025

Hello Figma Support Team,

 

I urgently need help with this so if you can please have a look at the Question above --- Tagging ​@Celine_  ​@djv  ​@Gayani_S for your support please !!

 

As the file was just deleted an hour ago, hopefully it can be recovered from the backup servers

djv
Figmate
  • djv
  • Community Support
  • December 11, 2025

Hi ​@Hamdan Shahid, thanks for reaching out and looping me in to help! 

I understand the urgency to get the files restored as quickly as possible, but I am not able to help with File management here on the forum. Have you tried restoring the files from your Trash? 


To restore a file:

  1. From the file browser, click Trash and locate the file you want to restore.
  2. Right-click on the file and select Restore.


That said, I’ve also escalated your open ticket #1638104 with the support team to assist, if you’re unable to restore the files on your own. 

Hamdan Shahid
  • Hamdan Shahid
  • Author
  • New Member
  • December 11, 2025

Thankkkk youuuuuu soooooo much for replying and yes Miriam solved the issue and was able to restore my file 

 

Thankkkkk youu so much all for the support, I understand it was my mistake and will be careful in future !!

 

This case can be closed as “solved” !!

djv
djv
Figmate
  • djv
  • Community Support
  • December 11, 2025

Glad to hear Miriam was able to help you out, ​@Hamdan Shahid! 

Please let us know if we can assist with anything else. 

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