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Request to Recover Permanently Deleted Figma File from Trash

  • December 2, 2025
  • 4 replies
  • 379 views
Biren

Hi Figma Support Team,

I accidentally deleted one of my Figma files, and it was also removed from the Trash. but I wanted to check if it is possible to restore it from your server-side backups.


As unfortunately by mistake it was clicked- ‘ permanently delete’ from trash. and i was so much frosted to get it back.

i had already contact figma from this link- https://help.figma.com/hc/en-us/requests/1619605 but didn't get single response from figma support team. And sometimes they put it into solved without solving that was surprise me is it good support ! which i didn't expect.

Here are the details:

  • File Name:- Drafted all files

  • File URL https://www.figma.com/design/XlrvuMYaVDWnPZzEAuPUV6/Drafted-all-files?node-id=1405-133&t=K7emvnaj0w4PUJAj-0

  • Date & Time When File Was Deleted:- 28th Nov 2025 after 4 PM IST

  • Workspace / Account Email: (redacted by the moderator due to PII)

This file is very important for my ongoing project.
Please let me know if there's any chance to recover it.

Waiting for team figma to get back me as soon as possible with recover my file link.

Best answer by Celine_

Hey ​@Biren , thanks for reaching out to us! Celine from Figma here.
I see in the backend that you have already reached out to the support team, thank you! (Case number: 1619605). I have escalated internally as they are the best equipped to investigate what happened and confirm whether the file has been permanently deleted, as well as whether any restoration is possible.

Just as a reminder, deleting a file forever is a permanent action, and in those cases, recovery is not guaranteed.

For more information about how file deletion works, you can review our article on Deleting and restoring files and section 6.5 Deleting Content from our Terms of Service (TOS) and our Privacy Policy. For General Data Protection Regulation (GDPR) related information, please review this Help Article.

Thanks for your patience in the meantime.

This topic has been closed for replies.

4 replies

Biren
  • Biren
  • Author
  • New Member
  • December 3, 2025

Hello figma support team
I'm tagging you as i need quick help.
kindly have a look above on my question as its urgent for me.
​@Celine_ ​@djv ​@Gayani_S or any figma team can help me please.

Celine_
Figmate
  • Celine_
  • Community Support
  • Answer
  • December 3, 2025

Hey ​@Biren , thanks for reaching out to us! Celine from Figma here.
I see in the backend that you have already reached out to the support team, thank you! (Case number: 1619605). I have escalated internally as they are the best equipped to investigate what happened and confirm whether the file has been permanently deleted, as well as whether any restoration is possible.

Just as a reminder, deleting a file forever is a permanent action, and in those cases, recovery is not guaranteed.

For more information about how file deletion works, you can review our article on Deleting and restoring files and section 6.5 Deleting Content from our Terms of Service (TOS) and our Privacy Policy. For General Data Protection Regulation (GDPR) related information, please review this Help Article.

Thanks for your patience in the meantime.

Biren
  • Biren
  • Author
  • New Member
  • December 8, 2025

Hi ​@Celine_  here i want to give thanks giving message.
I had got my file back and figma team and you guys restore it this make my day.
Thank you so much for helping me to recover my Figma file.
 I really appreciate the quick response and support, it means a lot. 
Your assistance saved my work!
Once again thank you so much to you and whole figma team!

    Celine_
    Figmate
    • Celine_
    • Community Support
    • December 8, 2025

    Hey ​@Biren , thanks for your kind message!
    Glad to hear that our team has been able to recover your Figma file. You’re welcome, happy to help! 😊

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