Hi, I am trying to contact support via the official form but keep getting stuck in an automated loop. I need an agent to help change our Organization name manually. Currently, it shows our billing entity "世紀帝國資訊有限公司", but our actual organization name needs to be "國家資通安全研究院" (National Institute of Cyber Security). The admin email is (redacted by the moderator due to PII). Could a moderator please help escalate this and create a support ticket for me? Thank you!
Solved
Request to Change Organization Name
Best answer by Celine_
Hey
Thanks for flagging it, I’ve escalated your support ticket and the support agent has successfully updated the name of your Organization to 國家資通安全研究院.
If there's anything else you need assistance with, please reply directly to your case. I’ll go ahead and closed the topic here, thank you!
This topic has been closed for replies.
Hey
Thanks for flagging it, I’ve escalated your support ticket and the support agent has successfully updated the name of your Organization to 國家資通安全研究院.
If there's anything else you need assistance with, please reply directly to your case. I’ll go ahead and closed the topic here, thank you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.