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Question

Request to Change Account Email Address (Unable to Access Original Email)

  • February 27, 2025
  • 1 reply
  • 24 views

Rabbitplou

The email address I used to register my account is now disabled, so I can’t log in to my account. How can I change the email address so that my account can be used normally?

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1 reply

y_toku
Figmate
  • Community Support
  • 2544 replies
  • February 27, 2025

Hi ​@Rabbitplou ,

 

I'm sorry to hear you're experiencing login issues with your account. For security reasons, you'll need to contact our support team directly to get help with this issue. Please reach out to them here: Support Request.

I hope the issue is resolved soon!

 

Thanks for your patience,
Toku