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Hello Figma Support Team,

I recently noticed that my subscription has been renewed, but unfortunately, I have not been using Figma for the past year. I even hardly remembered the login credentials for my account, which shows that I have not accessed the service at all.

Since I have not used the service during this time, I would like to kindly ask if it would be possible to receive a refund for the latest charge, and I will make sure to cancel my subscription to avoid future renewals.

Thank you for your understanding and support. I really appreciate your help.

Best regards,
Chonpeeti

 

Hey ​@Chonpeeti — welcome to Figma Forum, and thanks for raising this. I understand your concern, and our Product Support team is the best group to review refund requests. For privacy reasons, we can’t access or share account or billing information here on the Forum.

To move this forward, please reach out using the email linked to your account and submit your request through this secure form: Submit a request → Payments and invoices.

If any other questions come up, don’t hesitate to let us know! 🙏🏻

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