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Question

Reinstate Annual Payment Sheet to Monthly Sheet (Professional Plan)

  • October 22, 2024
  • 1 reply
  • 14 views

gy.heo

I accidentally added one sheet of my professional plan, and all my monthly payment members have been converted to annual payment members. I’ve been charging too much this month.
I need to restore it to the previous one. Please help.

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1 reply

  • Figmate
  • 2612 replies
  • October 22, 2024

Hello @gy.heo, Thanks for getting in touch with us about this issue.

I saw that you’ve already reached out to our support team through a ticket – I really appreciate you taking the initiative on that.
Our specialist is now working on your ticket to assist your, so please hang tight for a response from our support team.

Thank you for your proactive approach and cooperation!