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Khobby Kyei
Khobby Kyei
New Member
September 29, 2025
Question

Regain Access to disabled Gigma Account

  • September 29, 2025
  • 1 reply
  • 125 views

My email account to which I use to get access to Figma has been disabled. The email got disabled and I could not access to Figma as well. Is there a way to regain access to that account? I wanted to post this question here to see if anyone had experienced the same thing. Thank you.

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    1 reply

    Celine_
    Figmate
    Celine_
    Community Support
    September 29, 2025

    Hey ​@Khobby Kyei ,

    If you’re signed out everywhere and no longer have access to your old email, the next step is to contact our Support team and request an email change on your account. They can take a closer look at your case here: Submit a request

    In the form, include your old email address and the new email you’d like to use. The support team may follow up for details to help verify ownership and will guide you through the next steps. Thanks!

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