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fivekforwulei
fivekforwulei
New Member
Mar 1, 2025 9:36 AM UTC
Question

Refund request for unauthorized charges

My initial deduction was based on 5 design seats, and for the new deduction, I would like to deduct based on 2 design seats. I hope to receive a refund for the additional 3 seats.

nvoice number

C2E1C145-0041

 

This topic has been closed for replies.

2 replies

fivekforwulei
fivekforwuleiAuthor
New Member
Mar 2, 2025 2:52 AM UTC

Please reply to me as soon as possible. This is my work account and requires reimbursement, which has far exceeded my reimbursement limit.

Figmate
Junko3
Figmate
Mar 3, 2025 5:42 AM UTC

Hi ​@fivekforwulei, Thanks for contacting us.
 

To protect your security and privacy, we can't help with individual billing questions here.

I see that you've already contacted our support team via a ticket, and one of our specialists has replied to you. Could you please check your email inbox for a notification about the ticket and reply to their question?

 

Thanks again for reaching out.

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