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Re: Voxwise Invoice

  • December 14, 2023
  • 1 reply
  • 144 views
M

Hi!

We have been dealing with the issue of adding our VAT number to the account so that we do not pay tax on the invoices. We have added our VAT number in the account settings but the following invoice for november has no added VAT number as well as including tax which it should not.

Can you please solve the issue since we added the number in our account but it is not displayed on the invoices and we have to pay additional tax when we should not?

Thank you very much for your answer.
Sincerely,

Celine_D
Figmate
  • Celine_D
  • Community Support
  • December 14, 2023

Hey Milan,
Sorry to hear you are having issues with your invoice. Please reach out directly to the support team via this form for help here: https://help.figma.com/hc/en-us/requests/new (we can’t handle your invoice on the Forum due to security and privacy reasons.)
Be sure to use your Figma account email, and attach your invoice so they can have a look. Thank you!

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