In the middle of my work, Figma showed me this message saying I ran out of browser memory, and when I opened the file in recovery mode, it shows I only used 2%, any idea what is going on?
Solved
Ran out of memory usage even though only 2% is used
Best answer by Celine_D
Hey
Thanks for reaching out to the Forum! The most common reason of a sudden crash on a small file like the one in your screenshot is when an action you're taking exceeds the 2GB memory limit available in a browser tab. This limitation applies to all browser tabs, including those in our browser-based Desktop app. For more details and tips, you can refer to our guide on Reducing memory usage in files.
Still, if the guide doesn’t help and you are still encountering issues with your file crashing, please reach out directly to the support team for further investigation: Submit a bug report.
Please make sure to use your Figma email account, mention the troubleshooting steps you tried and their outcomes and include your screenshots. Please also share its URL and add support-share@figma.com as an Editor (don't worry, this won't have any impact on your billing). This will help our team to replicate the issue. Thank you!
Hey
Thanks for reaching out to the Forum! The most common reason of a sudden crash on a small file like the one in your screenshot is when an action you're taking exceeds the 2GB memory limit available in a browser tab. This limitation applies to all browser tabs, including those in our browser-based Desktop app. For more details and tips, you can refer to our guide on Reducing memory usage in files.
Still, if the guide doesn’t help and you are still encountering issues with your file crashing, please reach out directly to the support team for further investigation: Submit a bug report.
Please make sure to use your Figma email account, mention the troubleshooting steps you tried and their outcomes and include your screenshots. Please also share its URL and add support-share@figma.com as an Editor (don't worry, this won't have any impact on your billing). This will help our team to replicate the issue. Thank you!
Hi
Can you submit a report with the link below so we can investigate this issue? Sharing the file with our support team would be really helpful. https://figma.bot/submitreport
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