I have paid for more credits as my allowance will reset on 16 April. Yet nothing has happened - cannot ‘make’ anything new.
Tried to get a response from them and nothing.
Suggestions?
Question
ran out of credit - paid for more and nothing happens
Hi there, Celine from Figma here. Thanks for flagging this!
I was able to see your support ticket and have added a follow-up note to give it more visibility. For reference, your case number is #1827958.
This may have just been a delay in syncing, could you please try refreshing the page (browser and/or desktop app) and trying again? Thanks for your patience in the meantime 🙏🏼
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.