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Question

quero reembolso

  • February 26, 2026
  • 1 reply
  • 10 views
EDUARDO VALDIMIRO

Olá peço que reembolsem e cancelem minha assinatura, espero o reembolso, pois fez a compra dentro do prazo de 24 horas

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    1 reply

    J
    Figmate
    • Junko3
    • Figmate
    • February 26, 2026

    Hi ​@EDUARDO VALDIMIRO,

     

    I hope it’s OK to reply in English.

    I understand you’re requesting a refund and cancellation of your subscription. Please note that payments for Figma subscriptions are generally non-refundable, as described in our refund policy here and here.

     

    We’re not able to handle individual billing issues in the forum for privacy and security reasons. I can see you’ve already submitted a support ticket about this(#1765220). I’ve added an internal note to the ticket to increase visibility and request prioritization. Someone from our team will reply to you directly via the ticket email, so please continue the conversation there.

    I’ll close this forum thread for now to streamline communication.

     

    Thanks,

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