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Sumesh_Sivan
Sumesh_Sivan
February 9, 2023
Question

Prototype becomes unresponsive after some time

  • February 9, 2023
  • 3 replies
  • 593 views

On clicking the present button in the editor the prototype viewer opens. But I go back to my editor and come back after some time to the prototype its not responding and goes black.
Any idea how to troubleshoot this?

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    3 replies

    john-mainboard
    john-mainboard
    Active Member
    February 9, 2023

    Yes. I am also experiencing this. Recently, when you update the design and switch tabs to the prototype, it just attempts to reload and just hangs there and then generates an error.

    figma-error-loading

      john-mainboard
      john-mainboard
      Active Member
      February 24, 2023

      I’m constantly experiencing this now. I have to close the Prototype Tab in the App and then press play again to open it up again. It worked before, so Figma must have updated it a few weeks ago that broke the auto-reload behaviour.

        Natti
        Natti
        New Participant
        August 17, 2023

        Running into this more and more lately, coupled with the “work around” to use the Open link interaction as a way to string prototypes together to form a broader app experience this issue really hampers the usability aspect when presenting or during testing sessions with users.

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