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Protótipo no celular fica recarregando durante teste com usuários

  • June 20, 2024
  • 1 reply
  • 62 views

Ana_Paula_Gomes_Da_Silva_Magal

Olá, Sempre que uso o Figma no celular para testar fluxos com os usuários, o protótipo fica recarregando e atrapalha o andamento do teste.

Tenho um celular android Miui 14 da xiaomi, alguém sabe como resolver?

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1 reply

y_toku
Figmate
  • Community Support
  • 2544 replies
  • June 24, 2024

Hi there,

Thanks for reaching out. I’ll reply in English, which is supported by our team. Thanks for your understanding in advance.

It looks like you’re experiencing a loading issue with Android. If you’re testing in a browser, could you check if the environment is supported? You can also try accessing the prototype in Incognito mode to see if it loads properly:

Figma Learn - Help Center

Please let me know how it goes!

Thanks,
Toku