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Question

Project files are missing

  • August 30, 2024
  • 1 reply
  • 35 views

wangpenghui158

I was still modifying the page two days ago, but when I checked the project today, I found that basically all the files were lost.

1 reply

Celine_D
Figmate
  • Community Support
  • 3381 replies
  • August 30, 2024

Hi there, sorry to hear this is happening!
To start troubleshooting, please check if you can restore these files in your project.
Here are the steps:

  1. Restore the deleted files that were in the project (you can find the Deleted tab in the Drafts folder)
  2. Then, create a new project in the team your original project was in
  3. Move those files into the team

Please also check if:

  • The file is in your deleted folder (Open your drafts > click the deleted page). If so, right-click the file to restore it
  • The file may have been moved by a teammate who was also on that file
  • Youโ€™re logged into a Figma account that should have access to this file. You can switch accounts via the top-right and top-left corners of the file browser.

I hope this helps!


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