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wangpenghui158
August 30, 2024
Question

Project files are missing

  • August 30, 2024
  • 1 reply
  • 270 views

I was still modifying the page two days ago, but when I checked the project today, I found that basically all the files were lost.

This topic has been closed for replies.

1 reply

Celine_
Figmate
Community Support
August 30, 2024

Hi there, sorry to hear this is happening!
To start troubleshooting, please check if you can restore these files in your project.
Here are the steps:

  1. Restore the deleted files that were in the project (you can find the Deleted tab in the Drafts folder)
  2. Then, create a new project in the team your original project was in
  3. Move those files into the team

Please also check if:

  • The file is in your deleted folder (Open your drafts > click the deleted page). If so, right-click the file to restore it
  • The file may have been moved by a teammate who was also on that file
  • You’re logged into a Figma account that should have access to this file. You can switch accounts via the top-right and top-left corners of the file browser.

I hope this helps!