ello, I'm just learning Figma Make and I'm having problems with the prototype. The interactive Figma Make prototype sometimes opens, sometimes not. My colleagues have no problem opening it. But for me, the loader just keeps spinning. What could be the problem?
Hey
Since the prototype opens for your colleagues but not consistently for you, and the loader keeps spinning, this sounds more like an environment or network-related issue rather than a problem with the file itself.
Here are a few things to try first:
If the issue continues after trying these steps, the next best move is to have our support team take a closer look at your setup. They can help review logs and pinpoint what’s blocking the load on your side.
You can report this via the Support Hub here: https://help.figma.com/hc/en-us/requests/new
(Click Start a chat, then type “Report a bug”.)
When you submit it, it’s helpful to include:
Your OS and browser/app version
Whether this happens in all Make prototypes or just one
A short screen recording of the loader spinning
That’ll help the team investigate more quickly. Thank you!
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