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Question

Please help me to recovery my permanently deleted figma file by accident

  • June 7, 2024
  • 3 replies
  • 221 views

Please help me to recovery my permanently deleted Figma file by accident.

I had post my submission in official site and reply my team name and the owner of this team.

This file means a lot to me.

This topic has been closed for replies.

3 replies

Haroll
  • Active Member
  • June 7, 2024

Hi

The official documentation states:

This action will permanently delete the file for all collaborators and cannot be undone.
https://help.figma.com/hc/en-us/articles/360047512294-Delete-and-restore-files#delete-forever

but also

Figma may temporarily retain data after a file has been deleted forever in connection with Figma’s standard processes for data deletion and as required by law.
— same link

You can try to request, that they restore the lost file, but I wouldn’t be too optimistic, as they specify that they may retain files for legal concerns.

Hope it helped


  • Author
  • June 8, 2024

Before I delete, I export draft as pdf file. I had tried to import it to Figma, but got wrong frames which means these frames are useless.

What should I do i have pdf file now?


Arty_zayats

Hi! I have the same situation. Did you manage to solve the problem?