Plan educación

Hi ​@ELUNEY, thank you for reaching out! 

Unfortunately at the moment, we don’t offer support in Spanish, so I’ll continue in English. Please don’t hesitate to ask if anything I say isn’t clear — I’m here to help!

To renew your Education Plan, you’ll need to reapply by filling out this form: figma.com/education/apply. Once submitted, you’ll go through the same verification process to confirm your student status.

Here’s a step-by-step guide that can walk you through how to verify your account and upgrade your teams under the free Education Plan: Verify education status

Let me know if you’ve already submitted the form or if you run into any issues along the way — I’m happy to help out further! 

Good afternoon. I’m trying to complete the verification process, but I’m getting the following error:
 

I study at a provincial institute in Argentina, and it doesn’t appear in the list of higher education schools. What solution could you suggest? I only have a few days to resolve this, and I’m worried about what might happen to all my current projects. Is there any risk of losing information?

Hey ​@ELUNEY! Thanks for sharing the screenshot. Unfortunately, when you receive this error it means you cannot receive further extension's as your time on your educational plan has expired. Online courses and bootcamps are eligible for 6 months only. You can find this information, and more, at our Help Center: Verify education status

When your Education plan ends, your team will automatically be downgraded to the free Starter plan. You won’t lose any of your files, but there are a limitation on the Starter plan. We recommend that you do the following:

• Move up to three Figma Design and three FigJam files into one project
• Remove extra projects
• Move files to another team or to your Starter team's drafts
• Download copies of your account invoices
   

You can read more about this process in our Help Center article: Upgrade or downgrade your plan (The education plan is free version of our Professional plan)

Let me know if you need help moving files or figuring out next steps — I’m here for you!