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Mujadad_Hussain
Mujadad_Hussain
June 19, 2023
Question

Pixelated image import in figma

Guys whenever I upload an image in Figma in high resolution, Figma lowers the quality of the image this is happening to me for the past 2 days. If you guys facing the same problem please let me know.

image

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    3 replies

    Ryan_52
    Figmate
    Ryan_52
    Technical Quality Specialist
    June 21, 2023

    Hi @Mujadad_Hussain can you check to see if the issue occurs in another platform such as the browser or desktop application or from a different network such as a mobile hotspot?

    You may also want to try clearing your browser or desktop application cache to see if that helps.

    If you are still seeing an issue, I would suggest reaching out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

      Mujadad_Hussain
      Mujadad_HussainAuthor
      June 23, 2023

      Thank you for replying I tried clearing the cache but it didn’t help. I emailed Figma support let’s see what they reply.

      Emmaa_Ho
      Emmaa_Ho
      New Member
      May 10, 2024

      I’m having the same issue when I try to import a large image! Any solution so far?

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