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Question

Pending K-12 Education Verification - Urgent Need for Entra ID SSO Setup

  • March 3, 2026
  • 1 reply
  • 5 views
zahit.koca

Hello Figma Community and Support Team,

I am the IT Coordinator at Çözüm Koleji (a K-12 school in Turkey). I applied for the Figma Education plan for our school domain (cozum.k12.tr) about 12 days ago but haven't received any response or verification email.

We are in the process of rolling out our centralized design environment. We currently use Microsoft A5, Google Workspace, and Adobe Creative Cloud. We urgently need the Figma Enterprise features to set up SAML SSO and SCIM provisioning via Microsoft Entra ID, just like we did with our Canva integration.

Without the education verification, we cannot proceed with a secure, centralized deployment for our K-12 students. Could a Figma staff member please look into our application or escalate this to the SheerID/Education team? I have all official documents ready for manual review.

Thank you for your support.
Zahit Koca

1 reply

Celyn_L
Figmate
  • Celyn_L
  • Figmate
  • March 4, 2026

Hi ​@zahit.koca, Celyn here from Figma Community Support. Thanks for reaching out.

I understand that you applied for the Education plan about 12 days ago and haven’t received an update.

I’m sorry the verification process hasn’t progressed yet, especially given the urgency of your rollout timeline.

I’ve located your support ticket (#1764283) and escalated it internally to help ensure it’s reviewed and prioritized by the Education team.

Please keep an eye on your inbox — someone will follow up with you shortly with an update.

We appreciate your patience and will do our best to move this forward as quickly and smoothly as possible 🙏🏻

 

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