Hello, I created a support request 7 days ago under the ticker (#996671) https://help.figma.com/hc/en-us/requests/996671?page=1 I did not receive a response from your support, and currently our account is blocked, the work is on hold. Our team: Fulcrum Design This month we received an annual invoice (which we do not need). In previous years, the annual invoice was always 0 I want to pay only monthly! (since the number of editors is variable) - we are an outsourcing company Invoice - for May - paid (screenshot), why is our account blocked? Please tell me what are your next steps to solve this issue?

Payment Issues / Support not response on this

Hello, I created a support request 7 days ago under the ticker (#996671)
https://help.figma.com/hc/en-us/requests/996671?page=1
I did not receive a response from your support, and currently our account is blocked, the work is on hold.

Our team: Fulcrum Design

This month we received an annual invoice (which we do not need). In previous years, the annual invoice was always 0
I want to pay only monthly! (since the number of editors is variable) - we are an outsourcing company
Invoice - for May - paid (screenshot), why is our account blocked?

Please tell me what are your next steps to solve this issue?

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