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April 24, 2023
Solved

Payment issue

  • April 24, 2023
  • 3 replies
  • 337 views

I am face payment issues in the renewal time. Currently our account is blocked.

This topic has been closed for replies.
Best answer by Celine_

Hi @Neethu_S_Nadh ,

Sorry to hear this is happening!
The forums are primarily run by the community. Please reach out to the support team directly via this form for help with payments:
https://help.figma.com/hc/en-us/requests/new

3 replies

Celine_
Figmate
Celine_Solution
Community Support
April 25, 2023

Hi @Neethu_S_Nadh ,

Sorry to hear this is happening!
The forums are primarily run by the community. Please reach out to the support team directly via this form for help with payments:
https://help.figma.com/hc/en-us/requests/new

December 11, 2023

Did this get resolved? We are having the same problem and no one has responded to me

Celine_
Figmate
Community Support
December 12, 2023

Hey Mary,
Please check your inbox, our support has replied you. (Ticket number: #871631). Thank you!