I need a refund. Clearly not my inte

ntion to pay 390$ for 26 seats. I only need one. Thanks

Edit from Figma admin: Screenshot removed due to personal info.

Hey @Odixbat_Odbat_Batsaikhan, thank you for reaching out! I was able to locate your support ticket. I am going to escalate your ticket internally with the team.

Our support team usually takes up to 24 hours to reply back to emails - tends to be quicker than that in normal circumstances. However, please be aware that we are facing increased contact volume so there might be a delay.

Please remove the screenshot of the invoice from the Forum as this is a public place.

Someone will be in touch with you soon, appreciate your patience in the meantime.

Hey @Odixbat_Odbat_Batsaikhan, I can see that you’ve received a response on your ticket and support is taking a look at it. As a reminder please remove the screenshot of the invoice from the Forum as this is a public place.

Please let me know if there is anything else I can help with!

Thanks,

Gayani