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Question

Paid account but still free features… help

  • January 16, 2024
  • 5 replies
  • 368 views

Hello

Today I upgraded my account from free to professional. None of the features changed and all my projects still have " UPGRADE to PRO" after for more files or page limits.

Can anyone help?

This topic has been closed for replies.

5 replies

Reach out here help.figma.com


Gayani_S
Figmate
  • Community Support
  • 2389 replies
  • January 17, 2024

Hey there, I can see you’ve created a support ticket (#896044). Someone should be in touch with you soon!


Pourush_Mishra

I am having the same issue and reached out to the support, but no response from there yet.


Celine_
Figmate
  • Community Support
  • 4033 replies
  • August 28, 2024

Hey @Pourush_Mishra , welcome to the community. The support team has just replied to you, please check your inbox!


Saori_Okawa
  • 1 reply
  • December 13, 2024

Hi, I’m exactly in the same situation. Still waiting for the response from the support about the same issue.