Skip to main content
Question

Overdue Figma invoice — if I pay now, does the billing restart from today or from the original invoice date?

  • January 26, 2026
  • 1 reply
  • 11 views
Morteza Reisi

Hi everyone,

Our Figma team got locked because a monthly invoice from January 8 is overdue.
The subscription period on the invoice is Jan 8 – Feb 8, and access has been locked since then.

If I pay this overdue invoice now:

  • Will the subscription be considered active retroactively from Jan 8?

  • Or will Figma restart the billing period from today (Jan 26)?

In other words, will I effectively lose most of this billing period, or does Figma reset the cycle after payment?

1 reply

Gayani_S
Figmate
  • Gayani_S
  • Community Support
  • January 26, 2026

Hey ​@Morteza Reisi, thanks for reaching out! 

I can see that you’ve already reached out to our support team (ticket #1707833). Our team will be able to look into the billing details for your account and confirm exactly how the subscription period will be handled once the invoice is paid.

Someone from the team should be in touch with you shortly. Thank you for your patience in the meantime! 

 

 

Terms & ConditionsCookie settingsAccessibility statement