I was trying to renew my Figma License for a single user since last 10 days, but when I am trying to pay $15 through Indian credit card which I used previously to purchase the subscription, the amount is showing $0 before the final payment and thus the transaction is not working.
Then I tried to buy FIGMA LICENSE for a single seat through a new email id, there I am facing the same problem, the amount is not showing $15 in the credit card transaction before payment. Its showing $0.
Is there any one who can help me.
Question
Not able to pay from India
Hi @Nandini_Chakravarty, Thanks for reaching out about this. Sorry to hear you’re having a tough time with renewing your plan.
It sounds like you might have run into a bug that we’re currently investigating. I totally get how inconvenient this can be.
​​While we’re working on this, which might take a little while, I’ve got a workaround that could help. How about trying a different debit or credit card? I know it’s not the perfect fix, but we would suggest that for now.
Please check this guide on how to switch your payment method at Update payment and invoice details > Change payment method
I really appreciate your patience and understanding as we work this out.
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