Skip to main content
Solved

Not able access Figma files with free edition after updating

  • August 16, 2024
  • 1 reply
  • 48 views

Mothiram_Janakiraman

Today I updated Figma desktop version and after updating I was not able to access the design files. The popup error was “YOU NO LONGER HAVE ACCESS TO THIS ORGINIZATION” switch organization to use Figma. But I am using free version. How to solve this issue. It would be great if someone help me out.

Best answer by djv

Hey @Mothiram_Janakiraman, thanks for reaching out and sorry to hear you’ve lost access!

It looks like you’re also reached out to support directly on ticket #1095972, and William replied to you earlier today. Please check your inbox for the reply from support and continue working with them directly.

This topic has been closed for replies.

1 reply

djv
Figmate
  • Community Support
  • 5221 replies
  • Answer
  • August 19, 2024

Hey @Mothiram_Janakiraman, thanks for reaching out and sorry to hear you’ve lost access!

It looks like you’re also reached out to support directly on ticket #1095972, and William replied to you earlier today. Please check your inbox for the reply from support and continue working with them directly.