Skip to main content

Yesterday showed new AI feature in my Figma and i worked but today not showing new AI feature, I tried click on previous UI and New UI but still not showing.

Hello @Vishesh, Thank you for getting in touch about this! I see that you’re feeling a bit confused.


Would you mind taking a look at the team’s AI features toggle setting in the file browser?

If you’re on a paid plan but not an admin for your team, please contact your team’s admin for assistance.



  • When the toggle is on: Users can use AI features that they have access to.

  • When the toggle is off: Users within that team/organization cannot access or use any AI features in any of the team/organization’s files.


Please take a look at this guide for details: AI features in Figma > Adjust access to AI features across Figma


I hope this information is helpful. Please let us know if I overlooked anything.

Thanks again for reaching out.


Hi, Thanks for response.

I checked all settings and All Beta AI features is on, and Admin’s feature setting is also ON.

I checked in free and paid Figma but still not showing

I worked on AI feature from last 3 days but today AI feature not showing.

please guide and suggest.


I


Hi @Vishesh, Thank you for your response and for taking the time to review the settings.


I have gone ahead and created a support ticket on your behalf. Our support team will reach out to help you with this matter.


Please keep an eye on your inbox as you will receive an email regarding the ticket. The subject line will likely be “Follow-up from Figma Support.” This email will be sent to the email address associated with your account.


Thank you once again for reaching out!


Reply