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Sems
October 31, 2024
Question

New Font Available Notification keeps popping up - how do I get rid of to

  • October 31, 2024
  • 56 replies
  • 2743 views

Everytime I leave Figma window to go to another window, I get this “New available font: Raleway” notifications. Why is this happening? How do i turn it off?

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56 replies

Intense Social
New Member
May 13, 2025

Exactly the same thing is happening for me :( the same DecoType default system font

anna.smejkalova
New Participant
May 13, 2025

​@Guilherme_Dourado2 
Yes! Started happening for me today. it is literally impossible to work. Keeps popping up every few seconds. Please, Figma, save us :D ​@dvaliao ​@Ahmed_Abdalla 

Konstantin_Ivanov
New Member
May 13, 2025

+1

Ahmed_Abdalla
Figmate
Figmate
May 13, 2025

​@Ahmed_Abdalla I would be happy to jump on a Zoom call. I’m primarily using Figma in the browser so there is no way to clear cache. It happens in Arc, in Google Chrome, and in the native macOS app. I am on macOS 15.5 beta with a bunch of these other folks, so the new font issue could be partially related to that. Let me know how to get in touch with you.


macOS version 15.5 Beta (24F5068b)

 

​@Jonathan_Simcoe I DM’d a you a link to schedule a zoom chat about 2 weeks ago. Sharing the link here: https://calendar.app.google/kGENJn384yaJ6pHx8

 

Anyone that’s open to hoping on quick zoom call let me know.

 

 

dani321
New Member
May 13, 2025

hi all, I was having the same issue and it was driving me crazy. I did this and it fixed it.

 

Jonathan_Simcoe
New Member
May 13, 2025

​@Ahmed_Abdalla I would be happy to jump on a Zoom call. I’m primarily using Figma in the browser so there is no way to clear cache. It happens in Arc, in Google Chrome, and in the native macOS app. I am on macOS 15.5 beta with a bunch of these other folks, so the new font issue could be partially related to that. Let me know how to get in touch with you.


macOS version 15.5 Beta (24F5068b)

 

​@Jonathan_Simcoe I DM’d a you a link to schedule a zoom chat about 2 weeks ago. Sharing the link here: https://calendar.app.google/kGENJn384yaJ6pHx8

 

Anyone that’s open to hoping on quick zoom call let me know.

 

 

Thanks! I haven’t scheduled because resetting cache in the native app fixed my issue everywhere.

Aniket Bhosale
New Member
May 14, 2025

To clear the Figma desktop app cache on Mac, you can either use the Terminal app or navigate through the File menu. Here's how to do it:

Using Terminal:

  1. Close the Figma app: Ensure the Figma desktop app is fully closed before proceeding.
  2. Open Terminal: Launch the Terminal application (found in Applications > Utilities).
  3. Enter the command: Type the following command into Terminal and press Enter: rm -rf "$HOME/Library/Application Support/Figma/Desktop".
  4. Open Figma again: Launch the Figma desktop app to see if the cache clearing has resolved any issues. 

Using File Menu (Troubleshooting):

  1. Open Figma and go to Help: Navigate to the "Help" menu in the Figma app.
  2. Select Troubleshooting: Choose the "Troubleshooting" option from the Help menu.
  3. Clear Cache: Select "Clear Cache and Restart". 
Atikalz
New Member
May 14, 2025

Same annoying popup here!
Reset of Figma app solved the problem. 

 

@figma please post the correct Solution in the thread. This ist NOT the best answer or solution.

 

Patrick-Plaggenborg
Active Member
May 14, 2025

I have the same problem. Same font mentioned as well.

New available font: DecoType Nastaleeq Urdu

Telmo_E_Juliao
New Member
May 14, 2025

Hi there! 

I’ve got the same problem, solved it by clearing Figma app cache. 
You can do this by clicking on Help - Troubleshooting - Clear Cache and Restart.

Hope this will help you too!)🕊



This works perfectly! Thank you.