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Question

Need advice to Adjust Seat Configuration and Billing

  • February 2, 2026
  • 1 reply
  • 6 views
Dio Luwi

It seems that I accidentally registered guest seats that I had granted access to, and they have already been billed for a full year. This was not my intention, as I am not able to afford paying for 3 seats annually at once.
 

I only need 1 seat to be billed annually for the next year. I’d like to ask the community if anyone has faced a similar issue. I still want to use Figma Pro, but only for one account.
 

For the additional 2 seats added in January, I would prefer to pay for them on a monthly basis instead.

1 reply

J
Figmate
  • Junko3
  • Figmate
  • February 3, 2026

Hi ​@Dio Luwi, 

 

I understand that some paid seats were accidentally added to your annual subscription, and you're looking to switch those to a monthly billing cycle.

 

While we can't resolve billing issues directly here in the forum, I see that you’ve already submitted a support ticket (#1721086). Our specialists are best equipped to handle this, so you’re in good hands.

It looks like one of our specialists has already reached out to you. Please check your inbox and reply to that ticket email thread directly so they can assist you further.

In the meantime, you might find this article helpful:

 

Thanks,

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