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Alex238
Alex238
October 25, 2023
Question

Не могу установить Фигму

  • October 25, 2023
  • 5 replies
  • 617 views

Попытался по верху старой версии поставить новую Не вышло и перестала открываться. Удалил и хотел инсталировать заново. И не смог. Все время выдает странное сообщение. Прикрепляю скрин ошибки.
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5 replies

Nellya
Nellya
Power Member
October 25, 2023

Какая у тебя система?

Alex238
Alex238Author
October 25, 2023

WIN 8.1, в первый раз все встало ровно и работало без проблем.

Celine_
Figmate
Celine_
Community Support
October 27, 2023

Hi Alex238,
In order to download the Figma desktop app, your Windows must be running Windows 10 or later in a 64-bit environment. You can have more information here: https://help.figma.com/hc/en-us/articles/5601429983767-Guide-to-the-Figma-desktop-app

    Alex238
    Alex238Author
    October 27, 2023

    Not certainly in that way. I already had Figma installed and working successfully. There is some kind of systemic problem here.

    Celine_
    Figmate
    Celine_
    Community Support
    October 27, 2023

    Thanks for the clarification! Hmm, that’s odd. Not sure which bug may have caused this on my end, please feel free to reach out to the support team with the screenshot, they can investigate it further to check what’s causing this here: https://help.figma.com/hc/en-us/requests/new

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