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김서연
New Member
October 21, 2025
Question

My Figma design file is gone. I didn't delete it, and it's not even in the Recycle Bin. Please recover it immediately. Please save me.

  • October 21, 2025
  • 4 replies
  • 252 views

My Figma design file is gone. I didn't delete it, and it's not even in the Recycle Bin. Please recover it immediately. Please save me.

    This topic has been closed for replies.

    4 replies

    Gayani_S
    Figmate
    Community Support
    October 21, 2025

    Hey ​@김서연, thanks for reaching out! Let’s try a few steps to track it down:

    1. Check your deleted files:
      Go to your Drafts > Deleted page and see if it’s listed there. If you find it, you can right-click the file and select Restore.

    2. Check for moved files:
      If this was a shared file, it’s possible that a teammate might have moved it to a different project.

    3. Confirm you’re in the right account:
      Make sure you’re logged into the Figma account that originally had access to the file. You can switch accounts from the top-right or top-left corner of the file browser.

    If you happen to have a file link or URL from a previous version of the design, that would be really helpful for us to investigate further. You might be able to find it by checking:

    • Your browser history

    • Old messages or conversations where you may have shared it

    • The File > Recently Closed menu in the Figma desktop app

    Once you have that link, please share it here (or DM it to me if you prefer not to post it publicly), and I’ll can investigate further! 

    김서연
    김서연Author
    New Member
    October 22, 2025

    I checked everything. There's nothing there. I can't fix it. You have to do it yourself.

    김서연
    김서연Author
    New Member
    October 22, 2025

    I checked everything. It's not there at all. There's no link. I can't restore it. You have to do it yourself.

    Gayani_S
    Figmate
    Community Support
    October 28, 2025

    Hey ​@김서연, thanks for the update and I’m really sorry you’re dealing with this. Unfortunately, without the file link or URL, I’m unable to directly trace or recover it. Do you happen to have any collaborators who might still have access to the file or a link to it? If so, could you check with them to see if they can share the URL?