Skip to main content
Question

My educational email will be deleted soon


Hello, I just graduated and soon, my school will delete my educational email. In my current account, I have all of the projects I worked on for the last 5 years. I would like to keep them, as I might need them in the future, in order to show them for employment, portfolios, etc. All of us, graduating students from my school, learned that information last week and we have no idea what to do about it.

I tried to change the email on my account but it’s not editable.

I tried to contact the Figma support, but they replied to me saying I only have a Starter account, so I can only receive support from community…

I’d really appreciate some help on that matter, I just want to keep all of the projects I worked on for the last 5 years.

Thank you so much if you can help me.

2 replies

Josh
  • Former Community Manager
  • 1019 replies
  • June 24, 2024

Hi there, @Emilie_KIM. If you’re the owner of the file you should be able to transfer either the project to a new team/organization or transfer the ownership of the file to a different account/email. Here are some help articles that outline these actions:

Figma Learn - Help Center

Hope this helps!


  • Author
  • 1 reply
  • June 25, 2024

Hello,
Thank you so much @Josh, I’m gonna try it out!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings